Our Process Production Services – Policies and Procedures

After an initial conversation to discuss your interest in video services offered by New Branch Media and a general overview of your project goals, the following steps will take place.

1. Set a date for a 1 hr. consultation to discuss the goals, budget and scope of your project. From information gathered during the consultation we will create a proposal providing a video strategy to meet your needs, including estimated costs and a suggested timeline for your project. An investment for this consultation and proposal will be requested at our first meeting.

2. Meeting #2: Discuss the proposal. Should you decide to move forward with New Branch Media we will set a timeline to include payments, pre-production meeting(s), film date and video(s) delivery.

3. Payments: 50% of the project cost will be required upon signing a service agreement outlining project scope. Payment of the remaining 50% must be received before the final video(s) are released for download. Projects include one revision. Clients will have two weeks from receiving the completed video to request a revision. Further change of scope agreements, revisions and requests for video will be billed separately.

4. Filming:  Our crew will arrive at the chosen location(s) and conduct filming as pre-arranged. We will interview on-camera talent and film video footage within a predetermined time frame.

5. Post-Production: After filming all the required elements for the project, New Branch Media will complete post-production and send a private link where you can view the video(s). When any requested revisions are complete and the video is approved we will send you the video file. Further requests for revisions or video footage will be billed an additional fee.